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What are the delivery
charges?
Delivery charges are the charges levied over and above the
cost of the Product, purely intended to cover the cost of delivering the
Product to you. While there could be free shipping for most Products, this may
vary depending on the Product and destination.
Why does the delivery
date not correspond to the delivery timeline of X-Y business days?
It is possible that we or our courier partners have a holiday between the day
you placed your order and the date of delivery, which is based on the timelines
shown on the Product page. In this case, we add a day or such other days that
are holidays for us or our courier partners to the estimated date. Some courier
partners do not work on Sundays and this is factored in to the delivery dates.
What is the estimated
delivery time?
The estimated delivery time is our estimate of the time it
takes to deliver the products to your doorsteps from the date you’ve placed the
order. This depends on the Products being shipped and the destination shipping
location.
Are there any hidden
costs (sales tax, octroi etc) on items sold on the Website?
There are NO hidden charges when you make a purchase on the
Website. List prices are final and all-inclusive of applicable taxes. The price
you see on the Product page is exactly what you would pay unless otherwise
informed to you by Bengaluru FC. However, in case a change of law causes an
additional tax liability in relation to the Product, the same shall be
recoverable from you.
Bengaluru FC does
not/cannot ship to my area. Why?
We have partnered with the best logistics partners in the
country and through these we cover most shipping locations in India. If you
haven’t provided your pin code until the checkout stage, the pin code in your
shipping address will be used to check for serviceability.
Whether your location can be serviced or not depends on
- Legal restrictions, if any, in shipping particular products
to your location
- The availability of reliable courier partners in your location
- At times Bengaluru FC may prefer not to ship to certain locations.
- This is entirely at Bengaluru FC’s discretion.
I need to return an
item, how do I arrange for a pick-up?
Returns are easy though they are subject to our Return
Policy. Contact Us as specified in the Return Policy to initiate a return. You
will receive a call explaining the process, once you have initiated a valid
return. See our Return Policy for
additional details.
Does Bengaluru FC
deliver internationally?
As of now, Bengaluru FC doesn’t deliver items
internationally and delivery is restricted to the territory of the Republic of
India.
You will be able to make your purchases on our Website from
anywhere in the world with credit/ debit cards issued in India using the following
payment options listed here, but please ensure the delivery address is in
India.
